Cancelations

You may cancel your order within 12 hrs with no penalty.  Most of our products are print-on-demand and enter the production process the next business day.  We stock many of the blank apparel items we use but some items are only brought in on-demand and may be subject to a restocking fee of up to 20%.  If the order is canceled after the 12-hour window AND we need to return any item(s) to our blank supplier, we will refund the order minus any restocking fees that may apply.  To cancel an order, or specific items on your order, reply to your order confirmation email or contact us ASAP so we can halt production on your order and try to avoid the restocking fees.  Thank you!

Returns

To return a BIG 3 Creative product: You must request an RMA (Return Merchandise Authorization) number before making a return. To obtain an RMA number simply email us at order@big3creative.com  and request an RMA number. Please be sure to let us know in your email the date of your purchase, what you would like to return and why you want to return it. The RMA number, once received, must be written in a conspicuous place on the outside of the return parcel.

What can be returned: Some of the blank items we sell can be returned   If you have an item that is not personalized or decorated it most likely can be returned. All returns must be in their original packaging. Items to be returned must be in new condition. If there is any noticeable wear, the item(s) simply cannot be returned.

What cannot be returned: No returns will be accepted after 30 days of receipt of the purchase. Items that are not in their original packaging cannot be returned. Items with noticeable wear cannot be returned. Items must be in like new condition to be eligible for return.  Personalized items can not be returned.

Returns for refund: must be made within 30 days of receipt of purchase.

Returns for exchange or store credit: must be made within 30 days of receipt of purchase.

Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.

To return your items:

  1. Contact Customer Support to obtain an RMA (Return Merchandise Authorization) number. Please indicate if you want a replacement or a refund.
  2. Write the RMA number in a conspicuous place on the outside of the return parcel.

Send the package to:

BIG 3 Creative llc - Returns
7319 S Atwood Ste 113
Mesa, Arizona 85212
United States

 

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    Select Type Of TextSelect Type Of Team nameSelect Type Of DesignSelect placeholder type

    Digitally printed, water based ink for excellent feel and detail. No limit on number of colors. Perfect for low to medium qty orders with multi-color designs. We are able to print to cotton as well as 100% polyester and blended fabrics.
    Film to Fabric Transfers
    This printing method is for all things NOT apparel related like vinyl banners, postcards, stickers, brochures and business cards.
    Custom Product including full sublimation, glitter, rhinestones or any other special FX decoration method.
    UV Ink Printed Products (Non-Apparel)
    Wide format UV printing for banners and signs.
    Digitally printed, water based ink for excellent feel and detail. No limit on number of colors. Perfect for low to medium qty orders with multi-color designs. We are able to print to cotton as well as 100% polyester and blended fabrics.
    Film to Fabric Transfers
    This printing method is for all things NOT apparel related like vinyl banners, postcards, stickers, brochures and business cards.
    Custom Product including full sublimation, glitter, rhinestones or any other special FX decoration method.
    UV Ink Printed Products (Non-Apparel)
    Wide format UV printing for banners and signs.
    Digitally printed, water based ink for excellent feel and detail. No limit on number of colors. Perfect for low to medium qty orders with multi-color designs. We are able to print to cotton as well as 100% polyester and blended fabrics.
    Film to Fabric Transfers
    This printing method is for all things NOT apparel related like vinyl banners, postcards, stickers, brochures and business cards.
    Custom Product including full sublimation, glitter, rhinestones or any other special FX decoration method.
    UV Ink Printed Products (Non-Apparel)
    Wide format UV printing for banners and signs.
    Digitally printed, water based ink for excellent feel and detail. No limit on number of colors. Perfect for low to medium qty orders with multi-color designs. We are able to print to cotton as well as 100% polyester and blended fabrics.
    Film to Fabric Transfers
    This printing method is for all things NOT apparel related like vinyl banners, postcards, stickers, brochures and business cards.
    Custom Product including full sublimation, glitter, rhinestones or any other special FX decoration method.
    UV Ink Printed Products (Non-Apparel)
    Wide format UV printing for banners and signs.
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    Confirm Copyright Permission


    In order to use a design you must have the full rights to it. If you are unsure or have any doubts, please confirm your ownership or seek permission from the copyright owner.

    When you save a design, you are agreeing to the following terms:

    • I hold commercial rights to reproduce the design.
    • If for any reason the legal owner of this design contacts fulfillment house, they will be directed to me.
    • I understand illegal use of third-party copyright content is a serious offence and can lead to penalties.
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      You need to specify the total number of unique colors used across all the elements in your design.

      This helps us determine the pricing based on the number of colors in your design.

      • (plus white base)

      You can also specify the colors used in your design eg "Red", "Blue", "pantone 1809".

      If you dont tell us, our professional designer will work it out for you.

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        COLOR PICKERS GO HERE
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      You have already used screen printing in this order. To avoid additional screen costs you can re-use an existing screen print design for this product.

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      Your layout contains images that have been resized to the point where they may appear blurred.

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      You cannot save the product until you have moved the images so they are not overlapping.

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      You will not be able to purchase this product until you add a decoration design.

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      You will not be able to purchase this item until all re-used screens have been updated.

      Your layout contains images that have been resized to meet the 25 megapixel limit for raster images and they may appear smaller than intended. You can avoid the raster size limit by uploading artwork in vector format when possible.

      By clicking OK, you are agreeing to accept the final product regardless of image quality. Click Cancel if you want to go back and fix the images.

       

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